Where we deliver, how fast and what it costs.
Same-day across Greater Kampala, anywhere in Uganda and to four neighbouring countries. The exact fee is always shown at checkout before you pay.
Same-day in Greater Kampala
Orders confirmed inside these hours go out the same day. Orders confirmed after them go out on the next run.
9:30am – 7:30pm
Confirmed by 7:30pm, out the same day.
9:00am – 6:30pm
Confirmed by 6:30pm, out the same day.
12:00pm – 6:00pm
Confirmed by 6:00pm, out the same day.
Delivery across Uganda
Pick your town at checkout and the fee for that route is calculated for you.
| Where | Delivery fee | Timing |
|---|---|---|
| Kampala CBD and Greater Kampala, including Entebbe, Mukono and Wakiso | From UGX 5,000 | Same day when confirmed within delivery hours |
| Jinja, Masaka, Luwero and general upcountry | UGX 20,000 | 1–3 days |
| Further towns: Mbarara, Gulu, Mbale, Arua, Lira, Fort Portal, Kabale, Kasese, Soroti, Iganga and Ntungamo | UGX 30,000 | 1–3 days |
Delivery times are honest estimates from our own records. Traffic, weather or a courier's schedule can move them. We run free delivery promotions from time to time, and when one applies you will see it at checkout.
Delivery outside Uganda
Cross-border orders depend on customs clearance, so message us before you order and we will give you a realistic timeline for your destination.
| Destination | Delivery fee |
|---|---|
| Juba, South Sudan | UGX 60,000 |
| Kigali, Rwanda | UGX 100,000 |
| Nairobi, Kenya | UGX 120,000 |
| Tanzania | UGX 150,000 |
The price you pay covers the item and the delivery fee shown at checkout. It does not include import duties, taxes, clearance charges or any fee levied in the destination country.
Paying and collecting
Cash or Airtel Money
Pay our rider when the order is in your hands, within our standard delivery zones. Airtel Money goes to our company line 0759 565 486 only. How payment works
Mabirizi Complex
3rd floor, L3 03, Kampala Road. Mon–Fri 8:00am–8:00pm, Sat 9:00am–7:00pm, Sun 10:00am–5:00pm. Order online first and bring your order number and ID.
We rebook it
Message us and we book another run. Tell us before the rider sets off and there is nothing extra to pay. Otherwise a second delivery fee may apply.
Not sure what delivery will cost?
Tell us your town and we will confirm the fee and timing.